Privacy Policy – Crazy Cars Moviepark
Last Updated: May 2026
At Crazy Cars Moviepark, we take the protection of your personal data seriously. This Privacy Policy explains how we collect, process and protect your personal information when you visit our website, purchase tickets, subscribe to our newsletter or use our services.
1. Data Controller
The responsible party for data processing is:
CROSS CONCEPT društvo s ograničenom odgovornošću za zabavne manifestacije i tematske parkove
Istarska 16
52440 Funtana
Croatia
Legal form: d.o.o.
OIB: 27677907183
MBS: 130141673
MB: 05778930
Register court: Commercial Court in Pazin
Email: info [at] crazycarsmoviepark.com
If you have any questions regarding data protection, you can contact us at any time using the details above.
2. What Data We Collect
We collect and process personal data only when necessary for the operation of our website, ticket shop, event communication and related services. This may include:
a) Data You Provide to Us
Ticket Purchases:
When you purchase tickets for Crazy Cars Moviepark, we may process information such as your name, email address, order details, ticket type, selected show date, payment status and other information required to process your booking and provide admission to the event.
Newsletter Subscription:
If you sign up for our email newsletter, we collect your email address and, where provided, your name to send updates, show dates, offers, promotions and event information. We may use Klaviyo or a similar email marketing provider for this purpose. You can unsubscribe at any time.
Contact Forms and Email Inquiries:
If you contact us via our website or by email, we collect the information you provide, such as your name, email address, message content and any additional details needed to respond to your inquiry.
Group, Partnership or Collaboration Requests:
If you contact us regarding group visits, hotel or campsite partnerships, media requests or business collaborations, we process the information you provide in order to review and respond to your request.
b) Data Collected Automatically
When you visit our website, technical data may be collected automatically to ensure website functionality, security and user experience. This may include:
IP address, where possible anonymized
Browser type and version
Operating system
Referring URL
Date and time of access
Pages visited
Device information
Cookie and tracking preferences
This data may be collected through cookies and tracking technologies such as Google Analytics, where consent is required and provided.
3. How We Use Your Data
We process your personal data to:
Provide and improve our website and services
Process ticket purchases and event bookings
Send tickets, confirmations and important event information
Respond to inquiries and customer support requests
Inform subscribers about show dates, offers and promotions
Analyze website usage and improve our content and user experience
Ensure website security and prevent misuse
Comply with legal, tax and accounting obligations
We do not sell or rent your personal data to third parties.
4. Cookies and Tracking Technologies
To optimize your experience, we use cookies and similar tracking technologies. These may include:
Essential cookies:
Required for basic website functionality, security and technical operation.
Analytics cookies:
Used to understand how visitors use our website and to improve content, navigation and user experience, for example through Google Analytics.
Marketing cookies:
Used only where applicable and with your consent, for example to measure advertising performance or show relevant content and offers.
You can manage or disable cookies in your browser settings at any time. Where required by law, we will ask for your consent before using non-essential cookies.
5. Newsletter and Email Marketing
If you subscribe to our newsletter, we use your email address to send you information about Crazy Cars Moviepark, show dates, ticket offers, event updates and related promotions.
You can unsubscribe at any time by clicking the unsubscribe link in any newsletter email or by contacting us directly.
We may use an email marketing provider such as Klaviyo to send and manage newsletters. In this case, your data is processed by the provider on our behalf and in accordance with applicable data protection requirements.
6. Ticket Shop and Payment Processing
When you purchase tickets online, your data is processed for order handling, ticket delivery, payment confirmation, admission control, customer service and legal documentation.
Payment processing may be handled by external payment service providers. We do not store full credit card details on our own systems. Payment providers process payment data according to their own security standards and privacy policies.
7. Data Security and Retention
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration or disclosure.
Your data is retained only for as long as necessary to fulfill the purpose for which it was collected, to provide our services, to comply with legal obligations or to protect legitimate business interests.
Ticket, invoice and transaction-related data may be retained for the legally required retention periods under applicable Croatian and EU law.
8. Sharing of Data with Service Providers
We may share personal data with trusted service providers where necessary for operating our website and services. These may include:
Website hosting providers
Ticket shop providers
Payment processors
Email marketing providers
Analytics providers
IT and security service providers
Accounting, tax or legal advisors where required
These providers process data only as necessary to provide their services and, where applicable, on the basis of data processing agreements.
9. International Data Transfers
Some service providers may process data outside the European Economic Area. Where this happens, we ensure that appropriate safeguards are in place, such as standard contractual clauses or other legally recognized transfer mechanisms.
10. Your Rights
As a user, you have the following rights regarding your personal data:
Right to access:
Request information about the personal data we store about you.
Right to rectification:
Request correction of inaccurate or incomplete data.
Right to deletion:
Request deletion of your data, unless we are legally required or entitled to retain it.
Right to restriction of processing:
Request that we limit the processing of your data in certain cases.
Right to object:
Object to data processing based on legitimate interests or direct marketing.
Right to data portability:
Receive your data in a structured, commonly used and machine-readable format.
Right to withdraw consent:
Withdraw your consent at any time where processing is based on consent, for example newsletter marketing or non-essential cookies.
To exercise your rights, please contact us at:
info [at] crazycarsmoviepark.com
11. Right to Lodge a Complaint
You have the right to lodge a complaint with a competent data protection authority if you believe that your personal data is being processed unlawfully.
In Croatia, the competent authority is the Croatian Personal Data Protection Agency, AZOP.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in legal requirements, technical developments or our services.
The latest version will always be available on our website.
For any questions regarding data protection, please contact us at:
info [at] crazycarsmoviepark.com